Effective Date: February 19, 2025

Last Updated: February 19, 2025

Welcome to FIVES! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application, website, and services.

1. Information We Collect

When you use FIVES, we may collect the following types of information:

a. Information You Provide

• Account Information: When you sign up or log in, we collect your phone number for authentication purposes.
• Profile Information: If you choose to complete your profile, we may collect your name, skill level, player attributes, and any other optional details you provide.
• Payment Information: If payments are required for booking sessions, we collect payment details through a third-party payment provider (we do not store payment data directly).

b. Information We Collect Automatically

• Device and Usage Data: We collect information about your device, IP address, browser type, and app usage analytics.
• Session Activity: When you book or cancel a session, we track those actions to manage availability and improve the user experience.

c. Information from Third Parties

• If you sign in using a third-party authentication provider, we may receive some authentication-related data from that provider.

2. How We Use Your Information

We use the information we collect to:

✅ Authenticate users via SMS login

✅ Provide and improve our services, including scheduling and availability updates

✅ Personalize user experience (such as recommending matchups based on skill level)

✅ Process payments and manage bookings